Welcome to Taiwan Healthcare+ Platform (hereinafter "THP").
1. Collection of Information
In order to operate effectively and provide you the best experiences with our Services, we may collect any information you provide or select on THP when you use the Services, including, but not limited to, names and contacts, credentials, demographic data, payment, usage data, interests, favorites, location and content, when you use the Services (for example, when you create a THP account, participate in any event on THP, or subscribe to any content that interest you). Among such information that can directly or indirectly show your identity, including, but not limited to, your name, e-mail address, residential address, contact number, passport number, ID number, birth date, credit card number, medical records, medical treatment, genetic information, health examination are collectively referred to herein as "Personal Information." When you fill in a request form for others on THP, we also may collect any and all information you provide. We collect said information for the sole purpose to complete and improve our Services to you. We would never use such information for purposes irrelevant to the Services without your prior written consent.
In the event that both Personal Information and non-Personal Information are collected simultaneously, we will treat it all as Personal Information and abide by any applicable regulations on Personal Information.
You have choices about the data we collect. When you are asked to provide Personal Information, you may decline. But if you choose not to provide certain information that is necessary to provide a service or feature, you may not be able to access such service or feature.
2. Use of Information
We use the information we collect for three basic purposes: (1) to operate our business and provide (including improving and personalizing) the Services we offer, (2) to send communications, including promotional communications, and (3) for some services, to show advertising.
We may use your Personal Information to perform essential business operations and internal management, including, but not limited to, conducting data analysis to improve our Services.
We may use technologies, such as cookies, pixel labeling or web beacons, to further understand our users' behavior. We may collect your access data of our Services and your activities on THP, such as what pages or items you review, in order to assist our assessment on the effectiveness of our search function, to provide more personalized information to users, and to analyze what information and services we provide that draw the most attention. For example, we may provide a click-through URL in our message to you. When you click on such URL, you will be taken via an independent web server to the destination page on THP. We may also use pixel tags to track whether you open the message we send to you and base on this information to determine whether we should reduce or cease to send certain information to you. We track click-related data to determine how much attention you pay to a specific topic and evaluate the effectiveness of our communication with you. If you do not want to be tracked in this way, please do not click on the hyperlink attached in our message.
We may use your Personal Information to communicate with you, for example, informing you about your account, security updates, new features, any modification to the Services or THP website, the latest medical and biotechnology developments in Taiwan and any upcoming events.
We use the information automatically collected in log file, including, but not limited to, TCP/IP, browser and language used, ISP, referral website, applications, operation system, datestamp, timestamp, clickstream data and user population statistics to understand and analyze our users' activities and preference, manage THP, predict the trends and improve our Services accordingly. We may use this information for marketing and advertising.
If you do not want to receive the abovementioned communication, you may change your system setting at any time.
3. Information Disclosure
We never provide, disclose, sell, interchange or lease at will any of your Personal Information to any other individual or entity for any purpose other than providing our Services and THP operation, provided that we may disclose your Personal Information to the extent necessary under any of the circumstances set forth below:
To cooperate with the competent judicial authorities or governmental agencies on any investigation or their request.
To disclose based on our goodwill and reasonable belief that such disclosure is required by law or for management and improvement of the Services.
To abide by any applicable laws, regulations and legal procedures, or orders from the courts or governmental agencies.
To detect, prevent or otherwise deal with potential fraud, security or technical issues that come to our attention.
To protect the rights, property or safety of you, any other people and THP from harm in accordance with the law.
To transfer any and all Personal Information we have collected to a third party if we engage in reorganization, merger or sell our business to such third party.
4. Information Security
We are committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures like SSL technology to protect your Personal Information from unauthorized access, use or disclosure. We store the Personal Information you provide on computer systems that have limited access and are in controlled facilities. Meanwhile, we only allow a limited number of employees, subcontractors and agents who have a need to use Personal Information to access such data; these people are bound by certain confidential obligations and would be punished if such obligations are breached.
When you post any information publicly on THP, any other users/viewers may see, collect or use the Personal Information you share. In such circumstance, you are responsible for the Personal Information you provide publicly. Please be careful with what you share.
5. Maintenance and Access to Your Information
You can maintain your Personal Information easily by logging in to your account and viewing or editing your Personal Information and preference setting under "Basic Information of a Member" in the "Member Center" area.
We retain your Personal Information for as long as necessary to provide our Services to you, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. You may request a copy of your Personal Information, to which we are entitled to charge a certain essential cost for producing such copy. We may reject your request if we have reasonable belief that the national security or public affairs may be jeopardized by such request.