Aiello Inc. is a startup company specializing in conversational AI voice service technology. Our core technology revolves around utilizing machine learning models for natural language understanding (NLU). We offer a comprehensive suite of Conversational AI software modules, including support for Omni Channel customer communication channel integration. Our NLU modules are adaptive and continually optimized, enabling the transformation of unstructured speech data into structured information. We also assist in building relevant business data analytics backends and industry knowledge graphs. Additionally, we have proprietary ASR (Automatic Speech Recognition) technology that has undergone optimization and training for speech recognition.

Our primary products include the Aiello Voice Assistant (AVA), which is primarily used in labor-intensive hospitality industries. It has already been deployed in tens of thousands of rooms in internationally renowned hotels in countries such as Taiwan, Japan, Thailand, and Singapore. Furthermore, we have developed the voice collaboration platform "Vocol.ai," which is applicable in various scenarios, including healthcare, customer service, media, education, and administrative work. It transcribes speech into verbatim text, generates key summaries, and provides team collaboration features. Since its launch, it has amassed tens of thousands of users worldwide.
Our team is dedicated to creating professional and customizable AI products and aims to establish itself as a leading brand in the Asian intelligent product market.